Hello,
I have some serious problems:
- Photoshop closes and re-opens automatically when I use some tools (without losing my work).
- Photoshop switchs my azerty keyboard to a qwerty keyboard.
Here the configuration of new PC (laptop) I bought 2 weeks ago:
- The exact version of the Adobe Application you are running.
Photoshop CS4 Extended v11.0.1
- Your Operating System details.
Windows 7 Family Edition Premium (x64) (build 7600)
Mothercard:
- SMBios version 2.4
- Quanta 3624 18.42
- Bios: Hewlett-Packard F.36 10/09/2009 taille: 2048Kb
Chipsets:
- Northbridge: Intel PM45
– Southbridge: Intel 82801IM (ICH9-M)
Processor:
- Intel Mobile Core 2 Duo Penryn Socket P (478) (@45 nm) 2133 Mhz ( L1I: 2 x 32 Ko, L1D: 2 x 32 Ko, L2: 3072 Ko )
Memory:
- 4096 Mo (8Go max), Type: DDR3, @532.0MHz, 7.0-7-7-20–1T
– DDR3 Micron Technology 16JSF25664HZ-1G1F1 2048 Mo PC3-8500F (533 Mhz)
– DDR3 Micron Technology 16JSF25664HZ-1G1F1 2048 Mo PC3-8500F (533 Mhz)
Graphic card:
- ATI Mobility Radeon HD 4650 (RV730,,1024 Mo)
IDE:
- Hitachi HTS725050A9A364 PC4OC70E (SATA II, 465.76 Go, tampon: 14 Mo)
- Amount of free disk space.
380 Go on 500 go
- The EXACT text of any Error Messages you saw.
- Photoshop switchs automatically my keyboard to a qwerty (no error message). It’s randomly.
- The icon of Photoshop in the taskbar closes and re-opens in 1 second when I keep down a button on my keyboard (ie: when I use ALT with Lasso) or mouse (ie: when I use the picker color).
- Precise symptoms of your problem
- When I do a CTRL+Z for cancel something, it asks me “Do you want really to close this document before saving” (something like that)
- When I use some tools like Lasso, I keep sometimes pressing ALT to remove an area. After 5 seconds, the icon of PS in the taskbar closes and re-opens 1 time, fastly. Then, my selection is lost…
- I have the same problem when I pick a color: I keep my right click down and the icon of PS closes et re-opens… Here, I have to minimize and maximize Photoshop if I want to see back my window (which contains the picker color). I have the same problem with others windows in Photoshop.
Thanks